Microtracker does not show up on ADM
Hello, We recently got a Abeeway Micro Tracker. Firmware 2.4.1. We have a gateway enrolled with the TTN, I followed the steps in ThingPark X Location Engine Network Interface Translator setup guide but the device doesn't show up on the ADM. I have "added"
Kerlink Wirenet SOP4 SUPLOG password ?
Hello. I am configuring Kerlink Wirenet SOP4. Can't find SUPLOG password. Please tell me what is the password? Image: TP_Enterprise_BS_Image_kerlink.KERL_WIR2.1_any_TPCP_SAAS_2.4.77_v2.0_no-keygen.tar.gz Thanks.
Empty Missing login Error & IoT Flow connection not updated
Hi there, I am trying to setup a mqtt connection at IoT Flow and having 2 issue 1. Keep getting Empty Missing Login Error when creating mqtt connection and trying to delete the connection. 2. the created connection does not reflect on TPE side Anyone
Getting LLR image for Milesight
Hi, I'm trying to get the LLR image for my Milesight UG65, but i'm having this error. I've been getting the same message for the past 3 days, and am unable to set it up in my account. Please advice
Getting LLR Image for Kerlink
Hi, Based on this article, I'll need to contact ThingPark Support for an image for my kerlink device. Retrieving the base station image | ThingPark Enterprise documentation Any idea how I can do so? the model i'm using is iFemtoCell-evolution Cheers
Converting semtech iot sx1301 starter kit from TTN to Actility
Hi We have an IOT Starter Kit which has been configured for TTN and would like to convert the same to Actility. A documentation on converting the same would be very helpful Thanks and Regards Rajavelu
MAC Command - Battery level
Hi, I am using Actility Thingpark portal and I have the following question: I want to monitor the battery level of the device but the power source field displays the message "No information" (see the attached file). How does it work the battery status
Gateway connection
Hello everyone, can I register the Gateway with more than on LNS, my gateway working fine with TTN, but can't connect to ThingPark uplink status : never
Abeeway Micro Tracker (v2) Position
Hello, i am using Thing Park Community License and running one Cisco LoRaWAN Gateway and an Abeeway Micro Tracker v2. As an application server i am using TagoIO. I can get the temperature of the Micro Tracker but the application server is not able to
Device not able to connect to Thingpark lorawan network
Hello, I added a Kerlink gateway running basic_station packet forwarder to TPCP, then try to connect a device to it. But the TPCP always shows "no uplink" for this device. I've tried both "OTAA" and 'ABP". Looking at the basic_station log in the gateway,
Revert Browan Micro LoRaWAN Gateway to original (Browan) configuration
Can you please help me to revert my Browan Micro GW to its original configuration - I bought it from the ThingPark Store and it came configured for ThingPark Community, but I would like to use it with my own backend instead. Thank you in advance
Chirpstack packet transformer - "UPLINK_CODEC" "error"
We are trialing the "Chirpstack packet transformer" option for our MQTT connection however, with this enabled we get the following for any MAC data up commands: { "devEUI" : "xxxx", "deviceName" : "xxx", "type" : "UPLINK_CODEC", "error" : "either driverId
Where to get "One-Time Code" when login to TPCP?
Hello, The login page ask for the "One-Time Code" when my colleague tried to login to: "community.thingpark.org". The code was not delivered by email, may I know where to get the code? Thanks!
Abbeway compact tracker. Losing data when gateway is offline
Can Abbeeway compact tracker backup data when gateway is offline?
Can we configure routing for an api to post location data regularly ?
So what i want to store the location data in a different database, for that i will need to get the data, as it is in objenious, it's very easy you just need to configure the routing to a new url so it posts the data regularly (you can checkout for this
what's the correct way to use the API and why am i getting 400 response ?
Hello, So I am new to the whole thing and I am trying to access the api, i followed the documentation and used the swagger-ui, but i always end up with a 400 response. {
"code": 400,
"message": "Bad request: Invalid client id or secret",
"errorId":
what's the difference between Actility UI dashboard and Abeeway dashboard ? are they the same thing ?
Hello, I have a question, I am using Micro Abeeway Tracker V3.1, currently I am loggining from here : https://community.thingpark.io/thingpark/abeewayDeviceAnalyzer/index.php?dxprofile=community-api but i lately discrovred this UI : https://community.thingpark.io/tpe
Device Update (PUT) failure using API (axios) and/or SwaggerUI
Hello, we face a problem trying to update a specified device field using the API. When we try to update the routeRefs using (PUT) /device/{deviceRef} with the new routeRefs json { "routeRefs": [ "XXXXX", "YYYYY" ] } server responds with "Request failed
Station offline problem
The gateway uses the basic station to connect to the TPE and there is a problem of random offline, Could it be a network problem? Sometimes for more than 20 minutes, Sometimes 3-4 minutes, Any suggestions for unstable connections? But the gateway connected
GW Kerlink Ifemtocell - LRR - Activate web portal
Hello, We have a wirnet ifemtocell evolution connected to Thingpark with the proper LRR image installed. We would like to activate the availability of the portal web as it is possible with the original firmware keros. Please, can yuo help us with th instructions
License Renewal
Hello, I have some doubts regarding the license renewal process. What are the communication channels that inform about the licensing renewal process for a TPE-OCP On-Prem solution? How is the process done? Thank you.
Configuration Issue - Browan Micro Outdoor Gateway
Hello, Recently I acquired a pre-configured Browan Micro Outdoor Gateway. I connected it with my local network at home via ethernet cable but I cannot access it via SSH neither by AP. Can I get some support? Do I need to install any image on it?
Kerlink IFemtocell connected but Connection "Radio Error" and LoRaWAN Radio Status stop all the time
Hello, I flashed the image and the gateway Kerlink Ifemtoncell is connected now with Thingpark but the connections shows like "Radio Error" and LoRaWAN Radio Status stop all the time. I activate the radio but it goes stop some minutes then Also I tried
hello, the company of the device told us that we must Connect the device to the application of the gateway, how can I do this?
hello, the company of the device told us that we must Connect the device to the application of the gateway, how can I do this?
Password for the tool Suplog of the Base Station Binary
Hello, I just had a problem and I'm contacting you to ask for your help. When I started to configure my GW, on my free community server, I saw at some point that I had to have credentials to connect to a tool called "SUPLOG". But, I'm not an Actility
API does not return appKey
Hi, I'm using the "ThingPark Enterprise - Dx-Core API" and "GET /devices". The API works and I get a response, but I wish to also retrieve the device appKeys in this API call. It does not include this data in the response, but it does include devEui,
ADM : how to get the geo coordinates
I would like to know how to configure my Abeeway Micro Tracker V3 in order to see its geolocation coordinates in the ADM interface. According to the Device configuration, the Geolocation technologie mode is enabled and it's set to GPS, but I do not receive
GW Milesight UG67 - No image available to install
Hello, I am trying to download the image for the GW Milesight UG67 but is not possible to select in the list. Please let me know if there is a link where is possible to download the image and the steps to install. Thanks.
Detail about Vietnam 8 channel imported region.
1. Which channel (frequencies) included in this region? 2. Which ISM band that "Vietnam 8 channel imported region" based on AS923 or AU915? 3. Which channel (frequencies) that nodes will use to join to Actility
Access to Actility FUOTA documentation
Hi, We would like to access documentation for FUOTA which can be found at the following link: https://docs.thingpark.com/thingpark-fuota/1.4/Overview/ It keeps asking for an Azure login. How can we get those documents? Best regards.
RAK WisGate Edge Pro RAK7289CV2
Can you give me the basic configuration parameters for this Gateway on Actility? LRR-UUID, where to find it? Also the parameters on the Gateway side, please.
Failed to retry TCURI from CUPS and Router rejected or retry limit reached
Hello, We pursued the official documentation [Implementation Steps - Easy LoRa Basics™ Station setup for Actility TPCP - ThingPark Community] to register the SX1307 IOT Starter Kit on Actility Console. However, after following all steps as per the documentation,
ThingPark Wireless and Node-Red
Hi everyone, I have just started working on a project using EM500 sensors connecting to Spark-IoT. I have the devices connecting, no worries at all. But I am struggling to figure out setting up the endpoint to get the data from ThingPark Wireless to
TNIT100915 on Thinkpark
I have a few TNIT100915 trackers and would like to know if they can be enabled on the ThinkPark Enterpise? Has anyone had any experience with them?
Gateway Kerlink - SSH - SUPLOG - Support Acoount Pass?
Hello, I have installed the image in my Kerlink Wirnet ifemtocell and it is Ok, verifying. Now I have to use the SUPLOG to obtain the LRR-UUID but following the instructions is necessary to connect with Support account by ssh and I don't know the password.
SSH login details - Regarding
Hello Everyone. Gateway: Ufispace Gateway Picocell V1.5 (THINGPARK READY) https://market.thingpark.com/ufispace-enteprise-pico-cell.html I would like to know the login user id and password for root/admin SSH access. Also how to get the LRR UUID and
smart badge pairing
I am desperately trying to pair a smart badge via the ios apli on iphone. When starting the device, it blocks at 25%. And indicates a 500 error code. Can you help me please. I already uninstall and reinstall the app on my iphone and it doesn't change
Gemtek/Browan WAPS-232N IOT Access Point
I have an IOT Access Point with opdk-3.00.27. I want to enable it on the ThingPark Enterprise of Actility, since I have already some sensors and one gateway there. I cannot establish a working connection with the gateway. Any ideas?
unable to Connect Kerlink Istation Gateway to thingpark community throught (cellular network)
i have a kerlink istation gateway which is already integrated to the Thingpark community throught the ethernet interface but when i try to connect using SIM card (cellular network) its not working although all required parameters are there .
Product not appearing in drop-list
Hi team, I'm the customer support representative of Sensoterra. My client wants to use Spark LoRaWAN network to connect our end-device (Soil Moisture Sensors), but our sensors do not appear on the product range in your pre-populated drop-down lists of
Next Page