Gateway Kerlink - SSH - SUPLOG - Support Acoount Pass?
Hello, I have installed the image in my Kerlink Wirnet ifemtocell and it is Ok, verifying. Now I have to use the SUPLOG to obtain the LRR-UUID but following the instructions is necessary to connect with Support account by ssh and I don't know the password.
Roaming onto Helium Network
I am located in Canada and want to add a device onto the https://community.thingpark.io/ console by roaming onto the Helium Network. I have enabled roaming for the device but it will in connect. Any help would be appreciated. Thanks.
Using the Thingpark Community API
Hello, I have an account with https://community.thingpark.io/tpe/ I am trying to access the API for some python scripts. With the swagger ui, I am getting the following error. { "code": 400, "message": "Bad request: Invalid client id or secret", "errorId":
Adeunis Modbus LoRa Sensor
Dear Actility Team, I hope this question find you well. I have a problem with Adeunis Modbus LoRa Sensor. When I tried to collect any negative value. I received value :64536. I have a Water flow sensor sends a negative value which mean the direction of
what's the difference between Actility UI dashboard and Abeeway dashboard ? are they the same thing ?
Hello, I have a question, I am using Micro Abeeway Tracker V3.1, currently I am loggining from here : https://community.thingpark.io/thingpark/abeewayDeviceAnalyzer/index.php?dxprofile=community-api but i lately discrovred this UI : https://community.thingpark.io/tpe
Actility Server installation on-premises
I would like to know if we can install actility server in my office setup locally. Thanks
Adding a Driver to ThingPark Community
All – Can you assist with a query related to creating a Device Driver? I add details of the driver and leave the ‘Code’ pane unchanged and am presuming I can modify it later. When I click the Create button, I see the message shown below. {"code":"com-4006","message":"application
ADR in community
Hi, I have a question about the calculation of ADR. I observed that with good radio conditions the SF changes at the 6th uplink. My device is powered at night so does not talk during the day. When the device restarts the device keeps the LoraWan session
P-NUCLEO-LRWAN3 firmware
I use P-NUCLEO-LRWAN3. It includes NUCLEO-F746ZG and LRWAN_GS . I couldn't find firmware of it. How can i reach firmware and C codes ??
What URL for creating new connection should I use?
Hello, I am a bit confused about the URL required while creating a new connection. In the tutorial this https://abeeway-dev1.thingpark.com:50540 is being used as the sensor is an abeeway one. What URL should I use for a generic device? Isn't there a
UFIspace Gateway with ThingPark – No Basic Station & No SSH Access
Hi , I have a GPE810U (UFIspace) gateway that I got from my university teacher. It was originally purchased from Actility several years ago but has been disabled for about a year because the service was not renewed. Now, I’m trying to set it up with ThingPark,
Computing datarate given packet metadata
I've connected my Actility device to Datacake, and I want to store the uplink packet's data rate. The difficulty is that this is not part of the packet metadata. Below is an example of the metadata. For US915, you can determine the data rate from the
SUPLOG password
Could support please send me the SUPLOG password please to my email. I am using the Community version of TPE with Multilink 1.5 AP which I have updated to use the Actility LRR. Thanks in advance.
Converting semtech iot sx1301 starter kit from TTN to Actility
Hi We have an IOT Starter Kit which has been configured for TTN and would like to convert the same to Actility. A documentation on converting the same would be very helpful Thanks and Regards Rajavelu
ThingPark compatible gateways
Where can I find ThingPark compatible gateways?
Enabling Uplink Forwarding to URL endpoint
I have some IoT devices that are registered on ThingPark platform. They send uplinks over LoRaWAN network. I need to forward those uplinks/payloads to a URL endpoint. How do I do that? How do I create a new server application? Is that even related? Thank
GW Kerlink Ifemtocell - LRR - Activate web portal
Hello, We have a wirnet ifemtocell evolution connected to Thingpark with the proper LRR image installed. We would like to activate the availability of the portal web as it is possible with the original firmware keros. Please, can yuo help us with th instructions
Converting an Enterprise Saas Pre-Configured Gateway into a Community Gateway
Hi, We have a GEMTEK MICRO 8CH V1.5 3G/4G OUTDOOR GATEWAY which is pre-configured for Enterprise Saas (EU). We want to change the configuration for community server. How can we do this? Can anyone advise the proper way? Thanks in advance,
Tektelic Kona Micro Cellular not Applying/comitting
I have a Tektelic Knoa Micro that successfully brings data back over ethernet but not over cellular. I am selecting wwan0 and then confirm. The config lists modified but when I hit apply it says please wait and never changes. Screenshots attached.
Removing ThingPark LRR
I added a Multitech Conduit gateway to ThingPark by flashing the firmware provided. How do I rollback to the original Multitech firmware? I only have access to SUPLOG
Downlink encoder driver
Hi, I use a custom Driver for an end-device (uplink decoder and downlink encoder). The decoder works but for the downlink encoder I can't find in the documentation the JSON object properties to send to ThingPark. When I send a downlink raw payload I used
how to use smart badge in ADM
A bit confused due to usage of each template. Need to know the function of each template but could not find where to find it. For smart badge , what is the difference between track objects/ people and track objects / people indoor outdoor . What is the
License Renewal
Hello, I have some doubts regarding the license renewal process. What are the communication channels that inform about the licensing renewal process for a TPE-OCP On-Prem solution? How is the process done? Thank you.
Radio Error on Conduit
I've been trying to test ThingParkCommunity with my Conduit IP67 BS, but after I got to connect it to TPC it displays a "Radio Error" message, I've read other topics in the forum and I think it may be that ports 21 and 22 are not open on my network. Right
Configuration of Abeeway trackers usin ADM
Hello there. I've an access to ADM but how can i insert devices to it. I do search to find the devices but with no success. Should the devices be registered by the support first? I have a smart Padge and a compact tracker. Thanks
Empty Missing login Error & IoT Flow connection not updated
Hi there, I am trying to setup a mqtt connection at IoT Flow and having 2 issue 1. Keep getting Empty Missing Login Error when creating mqtt connection and trying to delete the connection. 2. the created connection does not reflect on TPE side Anyone
Product not appearing in drop-list
Hi team, I'm the customer support representative of Sensoterra. My client wants to use Spark LoRaWAN network to connect our end-device (Soil Moisture Sensors), but our sensors do not appear on the product range in your pre-populated drop-down lists of
FUOTA issues
I have create many times for running Campaigns. But always failed without any downlink package. This situation is not happened before April, 17th. Any ideas to trigger the campaigns ?
smart badge pairing
I am desperately trying to pair a smart badge via the ios apli on iphone. When starting the device, it blocks at 25%. And indicates a 500 error code. Can you help me please. I already uninstall and reinstall the app on my iphone and it doesn't change
what's the correct way to use the API and why am i getting 400 response ?
Hello, So I am new to the whole thing and I am trying to access the api, i followed the documentation and used the swagger-ui, but i always end up with a 400 response. {
"code": 400,
"message": "Bad request: Invalid client id or secret",
"errorId":
Application server with MQTT(TLS1.2) support
My application server communicates with Actility sever. My application uses MQTT(TLS1.2) protocol. Can Actility server support MQTT(TLS1.2) protocol? And How Can My application connect and communicate with Actility server?
TTGO T-Beam connecrt to Ufispace
Can I use TTGO (NodeMCU Device) connect to Ufispace (Gateway)? I try to use TTGO (NodeMCU) connect to Ufispace(Gateway). Has anyone use to connect to Ufispace, Do you have code to share?
Can we configure routing for an api to post location data regularly ?
So what i want to store the location data in a different database, for that i will need to get the data, as it is in objenious, it's very easy you just need to configure the routing to a new url so it posts the data regularly (you can checkout for this
Abbeway compact tracker. Losing data when gateway is offline
Can Abbeeway compact tracker backup data when gateway is offline?
No downlink data when running FUOTA Campaign
I have create many times for running Campaigns. But always failed without any downlink package. This situation is not happened before April, 17th. Any ideas to trigger the campaigns ?
ThingPark Wireless and Node-Red
Hi everyone, I have just started working on a project using EM500 sensors connecting to Spark-IoT. I have the devices connecting, no worries at all. But I am struggling to figure out setting up the endpoint to get the data from ThingPark Wireless to
Device not able to connect to Thingpark lorawan network
Hello, I added a Kerlink gateway running basic_station packet forwarder to TPCP, then try to connect a device to it. But the TPCP always shows "no uplink" for this device. I've tried both "OTAA" and 'ABP". Looking at the basic_station log in the gateway,
How to get Iot-Flow tag.
As title say: I have set some tags at Iot-Flow and on some devices. I can get the tags for each device by using DX swagger but I can't find any where how I retrieve a certain IoT-flow tags. Any tips?
MQTT Configuration
I have an MQTT Server hardware and its IP is changeable with format (xxx.xxx.xxx.xxx). when I try to add this IP like (192.168.2.5).but I can't do that because I received this message The property hostName is not allowed to have value 192.168.2.5 for
TNIT100915 on Thinkpark
I have a few TNIT100915 trackers and would like to know if they can be enabled on the ThinkPark Enterpise? Has anyone had any experience with them?
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