Hello Team,

I am experiencing issues connecting a Jooby Outdoor Gateway LoRaWAN 400 EU to the ThingPark Community platform using the LoRa Basics Station protocol.

Environment details:

• Platform: ThingPark Community

• Base Station Configuration:

  • Manufacturer: Generic

  • Model: Basics Station packet forwarder (multiple regions)

  • LRR-UUID: 0016C0-001A79FFFE3F410C (EUI: 1A79FFFE3F410C)

  • RF Region: EU 863-870MHz

• Gateway Side Settings:

  • Update Protocol: CUPS (Port 443)

  • Server URL: https://community.thingpark.io

  • Auth Mode: TLS Server Authentication (Server Only)

  • Trust Store: Amazon Root CA 1

  • Software version: Basics Station 2.0.6 (mbedTLS 2.28.0)

Problem Description: The gateway successfully initiates the TLS handshake, but the connection is immediately terminated by the server during the CUPS update-info request with a "Fatal Alert" message.

Logs from Gateway:

1. Mar 06 10:34:13 jogls-3f410c station[9936]: 2026-03-06 10:34:12.980 [AIO:INFO] cups has no key+cert configured - running server auth only
2. Mar 06 10:34:13 jogls-3f410c station[9936]: 2026-03-06 10:34:13.010 [CUP:VERB] Retrieving update-info from CUPS https://community.thingpark.io:443...
3. Mar 06 10:34:13 jogls-3f410c station[9936]: 2026-03-06 10:34:13.012 [CUP:DEBU] CUPS Request: {"router":"1a:79ff:fe3f:410c","cupsUri":"https://community.thingpark.io:443","tcUri":null,"cupsCredCrc":3696675727,"tcCredCrc":2077607535,"station":"2.0.6(corecell/stdn) 2026-03-02 16:11:23","model":"corecell","package":"2.0.6","keys":[]}
4. Mar 06 10:34:13 jogls-3f410c station[9936]: 2026-03-06 10:34:13.034 [AIO:ERRO] [4] Send failed: SSL - A fatal alert message was received from our peer
5. Mar 06 10:34:13 jogls-3f410c station[9936]: 2026-03-06 10:34:13.034 [AIO:DEBU] [4] HTTP connection shutdown...
6. Mar 06 10:34:13 jogls-3f410c station[9936]: 2026-03-06 10:34:13.034 [CUP:INFO] Interaction with CUPS failed - retrying in 1m