Issue with Network Geolocation for Jooby Gateway and End-devices
Hello, Following our previous communication in ticket #116453 - resolved by enabling TLS SNI. We are now working on implementing Network Geolocation for our end-devices via our gateways. Currently, we are facing an issue where we do not receive any coordinates
Issues with Jooby Gateway (Basics Station) CUPS connection — SSL Fatal Alert
Hello Team, I am experiencing issues connecting a Jooby Outdoor Gateway LoRaWAN 400 EU to the ThingPark Community platform using the LoRa Basics Station protocol. Environment details: Platform: ThingPark Community Base Station Configuration: Manufacturer:
TTN Webhook failing
Hello, we recently started using compact trackers and had them integrated via TTN and the respective web hook. This did work well until about one week ago. Now web hook requests are failing in TTN with "This webhook has been deactivated due to several
Interop AS923 test 4.2.1.1 failed (RxParamsSetupReq)
Hi All, Using interop for testing AS923 Singapore, we encountered a problem while running test 4.2.1.1 RxParamsSetup seems ok( RX1_DR_OFFSET = 0; RX2_DR = 2; RX2_FREQ = 923.2) DevStatusReq on RX1 seems ok But the test fails on DevStatusReq sent on RX2.
Cannot add and delete Gateway
Today, I try to add a gateway, platform show the following ERROR. I noticed that someone else had raised a similar issue before.So I attempted to remove a gateway, and then the same problem reoccurred. So I logged onto the website ThingPark Services Status,
Interop EU863-870, test 1.2.2 failed ( OTAA Join Request / Join Accept )
Hi all, When I test my device, test 1.2.2 failed everytime. From the picture, we can see the fail test. You can see that the reasons for the two failures are the same, " It must have more than (6 seconds + worst case air time transmission) between two
Thingpark Interrop Engine access
Hello all, Last year I could connect to ThingPark Interop Engine and make a few tries with it. I would like to renew some tests, by my Thingpark login/profile does not work anymore to connect to https://ecosystem.actility.com/interop/front/?page=Interop.
Integrating sensor data with Power BI
Hello everyone, I'm currently working on connecting my sensor to a LoRaWAN gateway, and I'm configuring it within Actility ThingPark Enterprise. My goal is to visualize the sensor data on a Power BI dashboard. In Power BI, I've created a push URL, which
API does not return appKey
Hi, I'm using the "ThingPark Enterprise - Dx-Core API" and "GET /devices". The API works and I get a response, but I wish to also retrieve the device appKeys in this API call. It does not include this data in the response, but it does include devEui,