I keep getting this error on the Wirnet iStation Gateway when chaging the band to the EU863-870 (16 Channels) Band.
Radio Error Kerlink Wirnet iStation
I have done everything and the gateway is connected to actility but I keep getting radio error, am I missing something here ?
How to access web config after installing LRR
I installed LRR package on my Kerlink Wirnet iStation and it is connected to actility without any problems, but I cannot access the web config through the ip address anymore, page keeps loading. Why ?
Configuration of Abeeway trackers usin ADM
Hello there. I've an access to ADM but how can i insert devices to it. I do search to find the devices but with no success. Should the devices be registered by the support first? I have a smart Padge and a compact tracker. Thanks
Tektelic Kona Micro Cellular not Applying/comitting
I have a Tektelic Knoa Micro that successfully brings data back over ethernet but not over cellular. I am selecting wwan0 and then confirm. The config lists modified but when I hit apply it says please wait and never changes. Screenshots attached.
Roaming onto Helium Network
I am located in Canada and want to add a device onto the https://community.thingpark.io/ console by roaming onto the Helium Network. I have enabled roaming for the device but it will in connect. Any help would be appreciated. Thanks.
Negatie SNR with UfiSpace gateway
Hello I have problem with data lost in communication with UfiSpace gateway. The download data lost is sometime about 20%. The download massages parameters on end device are SNR: -9 dB and RSSI: -71 dBm. I have read the SNR should be positive to sucessfull
Protocol between LNS and CUMULOCITY
We are trying to design the architecture between our LNS on premise and our cumulocity SaaS. We can find some documentation about the interconnection through MQTT protocol for both uplink and downlink but on HTTP it is not clear to me. Do we have an uplink
Changing RX1DROFFSET
I'm running ThingPark Community, and I've tried to activate ADR (US915). All of my uplinks are confirmed (I know that this is suboptimal). Once I've done this, I notice that the gateway can receive packets from my device but can't receive the acknowledgment.
Activate class B Gateway
In the base station configuration I have class B with an error according to the documentation in advanced it can be activated but it does not appear or the other thing is that there is no gps receiver I have images but the platform does not let me attach
Adding AT101-868 milesight tracker
Please help me to add my devices- milesight AT101 tracker. I can't find in menu list.
Integrating sensor data with Power BI
Hello everyone, I'm currently working on connecting my sensor to a LoRaWAN gateway, and I'm configuring it within Actility ThingPark Enterprise. My goal is to visualize the sensor data on a Power BI dashboard. In Power BI, I've created a push URL, which
Remove Thingpark LRR from a Tektelic Gateway
I have done this command to remove the thingpark lrr and revert the original one. But, there is no such file directory and when I entered the reboot command , the IP address change. It still can connect to the SSH and tried to open the KonaFT but no gateway
SUPLOG password
Could support please send me the SUPLOG password please to my email. I am using the Community version of TPE with Multilink 1.5 AP which I have updated to use the Actility LRR. Thanks in advance.
Tracker not found
I am facing problem which my smart badge could not find using Abeeway Apps tracker. I already followed the instruction of the article about " tracker not found " but still it does not appear. Is it because I open the ADM also? or need to upgrade the MCU
Gemtek MiniHub not connecting to Community Thingpark
Hello, We bought from Thingpark Market a Gemtek MiniHub base station for which we setup the WiFi (solid green light on the base station LED), however it stays in "Initialization" state on the community Portal. Do you know how we might fix the issue ?
how to use smart badge in ADM
A bit confused due to usage of each template. Need to know the function of each template but could not find where to find it. For smart badge , what is the difference between track objects/ people and track objects / people indoor outdoor . What is the
Cannot get access to Abeeway Device Manager (ADM)
Currently , I successful activate my smart badge but unfortunately it cannot access through ADM. As I following the guide which is set the URL as https://abeeway-eu-eco.thingpark.com:50540/ but the site cannot be reached. I also followed the Tunnel Interface
Problems Spectrum Analysis
Good morning, we have problems for network tests using Spectrum Analysis, when the scan is generated at the gateway, it generates an empty csv file where the graph is not shown, obviously I have attached images
milesight add device problem
Hi. I want to add milesight device(sensor) on thingpark. But i can't find milesight manufacture
adding Tektelic Micro Gateway
After install the LRR , I send the 'reset' command . is it same with reboot command ? Thus , I have installed the 2.6.81 LRR onto my gateway and the original password Tektelic no longed works ,so how do I get the new SUPLOG password?
Kerlink Gateway to Thing Park network
Hi, I need to add the Kerlink wirnet iFemtoCell gateway to the Thingpark network server. Do you have any documentation available for that??
Add Dragino DLOS8N gateway to Thingpark Enterprise
Hi Team, I want to add Dragino DLOS8N gateway to Thingpark Enterprise but on the create gateway page, I don't see any option to choose Dragino. So can I use Generic option to add this kind of Gateway.?
Tektelic Enterprise GW
I have installed the 2.6.79 LRR onto my gateway and the original password Tektelic no longed works, how do I get the new SUPLOG password?
warning: Received (SF9) > Expected (SFnull) for FCntUp (1)
Hello I keep getting warning from my device registered at ThinkPark: Received (SF9) > Expected (SFnull) for FCntUp (1): PProbably did not comply to ADR command I do not understand the value SFnull. I guess there suppose to be a spreading factor value.
Issues with Adding base station
Hi, I am trying to setup a base station on the thingpark community but it seems like the gateway is not getting active. I am using the gateway cloudgate from option. On the status page, I can see that the gateway is in not connected state, the radio in
"Download the base station image" link is broken for Cisco IR1101
"Download the base station image" link is broken for Cisco IR1101 https://repository.community.thingpark.com/images?type=TPE_BS&ismBand=any&model=CISCO/IR1101.1&vendor=cisco This link provides the following: An error occurred while reading CGI reply (no
Is AppEUI needed?
Hi I read the definition "The AppEUI is a global application ID in IEEE EUI64 address space that uniquely identifies the entity able to process the JoinReq frame." but I do not really understand it. Im running the ST NUCLEO-WL55 Board with semtech LoRa
remove my old account ?
Hi, When I tried to login into TPCP, I can't do it because the login page rejected me. I think because I haven't login for about 1 years or more. The forgot password operation didn't work. I don't know why. So, I decided to recreate my account. Then,
motorola MC-EDGE connection to Actility
I am trying to affiliate the motorola MC-EDGE to Actility but it does not work, the version does not appear in the LRR software version field, I don't know what I need to be able to affiliate it, can you please help me? Thank you very much.
Is there a way to view the individual device downlink queue
For class A devices is there a way to view or query the pending downlink queue for the device? This is possible in Chirpstack through API.
Microtracker does not show up on ADM
Hello, We recently got a Abeeway Micro Tracker. Firmware 2.4.1. We have a gateway enrolled with the TTN, I followed the steps in ThingPark X Location Engine Network Interface Translator setup guide but the device doesn't show up on the ADM. I have "added"
Kerlink Wirenet SOP4 SUPLOG password ?
Hello. I am configuring Kerlink Wirenet SOP4. Can't find SUPLOG password. Please tell me what is the password? Image: TP_Enterprise_BS_Image_kerlink.KERL_WIR2.1_any_TPCP_SAAS_2.4.77_v2.0_no-keygen.tar.gz Thanks.
Empty Missing login Error & IoT Flow connection not updated
Hi there, I am trying to setup a mqtt connection at IoT Flow and having 2 issue 1. Keep getting Empty Missing Login Error when creating mqtt connection and trying to delete the connection. 2. the created connection does not reflect on TPE side Anyone
Getting LLR image for Milesight
Hi, I'm trying to get the LLR image for my Milesight UG65, but i'm having this error. I've been getting the same message for the past 3 days, and am unable to set it up in my account. Please advice
Getting LLR Image for Kerlink
Hi, Based on this article, I'll need to contact ThingPark Support for an image for my kerlink device. Retrieving the base station image | ThingPark Enterprise documentation Any idea how I can do so? the model i'm using is iFemtoCell-evolution Cheers
Converting semtech iot sx1301 starter kit from TTN to Actility
Hi We have an IOT Starter Kit which has been configured for TTN and would like to convert the same to Actility. A documentation on converting the same would be very helpful Thanks and Regards Rajavelu
MAC Command - Battery level
Hi, I am using Actility Thingpark portal and I have the following question: I want to monitor the battery level of the device but the power source field displays the message "No information" (see the attached file). How does it work the battery status
Gateway connection
Hello everyone, can I register the Gateway with more than on LNS, my gateway working fine with TTN, but can't connect to ThingPark uplink status : never
Abeeway Micro Tracker (v2) Position
Hello, i am using Thing Park Community License and running one Cisco LoRaWAN Gateway and an Abeeway Micro Tracker v2. As an application server i am using TagoIO. I can get the temperature of the Micro Tracker but the application server is not able to
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