OTAA Device profile
Hi, In TP Community, where can I change the OTAA device profile to set RX1 to 5s instead of 1s. Regards, Sylvain
Issue: Gateway met High Disk Usage.
Our gateway - Browan Pico Next L0006 was config LRR image to use on Actility Thingpark Enterprise and we tried access the gateway to check the issue but it was denied us SSH by root user. The issue may caused by something like the log files so we will
Downlink encoder driver
Hi, I use a custom Driver for an end-device (uplink decoder and downlink encoder). The decoder works but for the downlink encoder I can't find in the documentation the JSON object properties to send to ThingPark. When I send a downlink raw payload I used
Issue to connect my abeeway compact tracker
Hello, I cannot add my abeeway compact tracker to the thingpark server. I follow the procedure to add a abeeway connection "provisionning your trackers on Thingpark enterprise" and add my device. But I am stuck in initialization of my device. I tried
Interop AU915, test (2.2.5 RX2 window) failed
Hello, While testing the AU915 device with Interop Engine, the test fails at 2.2.5. The error message is: "Ignore DevStatusReq because not sent through RX2... DevStatusReq unconfirmed downlink has been queued. Device did not respond to commands sent through
Roaming data from other Network Server to Actility
I want to know that is there anyway that allow roaming lora packets from other NS (for example TTN, Chiprstack) to Actility NS Thank you.
What is client_id and client_secret
ive tried to put in me email and password but it still does not work. May i know what is needed?
Sensors Stamping Time
I combine data from Actility Cloud to SCADA system so I extract the stamping data time but in Europe time zone so I need to change the time zone to Saudi Time. How can I do that?
Connect Multitech conduit through basics station and cups
Hi, I am connecting a Multitech conduit to thingpark community using Basics station. I have setup the URI, Station config, and get the server cert from "https://www.amazontrust.com/repository/AmazonRootCA1.pem" as in the pic: But the base station in thingpark
Connecting a Cisco IXM with a Thingpark community account
I have a Cisco IXM and I am trying to connect using a Community account. I need to know what the entries are that I need to add using the SUPLOG utility backhaul settings. I am not sure what host name to use.
Azure IoT Central Connection error events: Device null
We recently created an Azure IoT Central connection to route data from TPE to our IoT Central App and immediately started getting the following integration errors: error - Connection uplink failed: Uplink failed: Could not open device 24E124136C40XXXX
Joined but No Communication (Delivery Status:Failed)
Hello We are waiting for your help regarding a situation we have seen in a LoRaWan project where we use Actility. The server sends a join accept message to the end device and the end device receives this accept and joins.The server sees this device as
Configuring Downlinks on Datacake
I'm trying to configure a connection for downlinks on Datacake, and I'm confronted with the dialog box below. There is a field for the "Target profile identifier." In the description, they say that the identifier "must already be configured within the
Adeunis Modbus LoRa Sensor
Dear Actility Team, I hope this question find you well. I have a problem with Adeunis Modbus LoRa Sensor. When I tried to collect any negative value. I received value :64536. I have a Water flow sensor sends a negative value which mean the direction of
RisingHF gateway
Dear actility team, I have a RisingHF gateway with the Packet forwarder eu868.json configuration, I would like to add this stationary base to thingparks, I already have an account and I have tried to add it as a generic one, but I think I have some wrong
Authentication failed when creating a MQTT connection
Hello, I followed the user guide below to create a mqtt connection on Thinkpark Community. But for some reason, the server was not authorized to connect. Please support me this issue. Thank you!
Fail to create MQTT connection
Hello! I am trying to create a mqtt connection but it report fail and was closed like the picture below. I used a mqtt client to check but fail to connect also. Please support me with this. Thank you.
Adding Dragino TrackerD
Hello! Please add configuration to setup Dragino TrackerD.
Interop US915, test 4.2.1.1 failed (RxParamsSetupReq)
Hello All, Using interop tool for AN US915 device, I have a problem to run successfuly the 4.2.1 test. RxParamsSetup seems ok DevStatusReq on RX1 seems ok But the test fails on DevStatusReq sent on RX2. The DevStatusReq is sent on Rx2 using 923.3 MHz
connectivity issue with azure eventhub
I'm having issue in connecting with azure event hub. getting error " error - Connection uplink failed: Uplink failed: Topic ehp1 not present in metadata after 60000 ms."
Interop US915: Too many uplink packets to validate test
We are having difficulty running the N° test without a hitch. It works once in 4 or 5. We often get the error: "Too many uplink packets to validate test" See screenshot below. Note that we know that one of the frequencies is not listened to here (903.000MHz
Base station With Multitech gateway
How can I get the (Server Cert, Gateway Cert and Gateway key)
MQTT Configuration
I have an MQTT Server hardware and its IP is changeable with format (xxx.xxx.xxx.xxx). when I try to add this IP like (192.168.2.5).but I can't do that because I received this message The property hostName is not allowed to have value 192.168.2.5 for
Unable to add base station - A base station with the same LRR UUID already exists
Hello all! I´m trying to add a Cisco IXM base station to ThinkPark Platform but it gives me an error: The LRR UUID must be unique. A base station with the same LRR UUID already exists. Can the LRR UUID be changes? I´m new at this technology/solution.
Interop does not start the first Join test "it stays Queued"
Hello, All said in the Title, however here are some screenshots : - First shows the Joined test stucked as "queued" (interop screen), - Second, just to show that I tried several joins that were ok on Wireless logger. - PS: News from this morning, it seems
Thingpark Interrop Engine access
Hello all, Last year I could connect to ThingPark Interop Engine and make a few tries with it. I would like to renew some tests, by my Thingpark login/profile does not work anymore to connect to https://ecosystem.actility.com/interop/front/?page=Interop.
Cannot connect Multitech Conduit to Thingpark
Hi, I have an issue connecting a Multitech conduit MTCAP gateway to Thingpark. I logged into "support" user to generate the certificate key pair, I used the public key when adding the base station to thingpark, but the gateway is still in initialization
Basics Station and CUPS, LNS: Certificate problems
I use a Miromico Gateway MiroEdge, where no image is provided. I tried to use the Basics Station Setup, but I fail with the authentification. I have these options to provide the certificates: I created the AmazonRootCA1 on the gateway and put it into
I keep getting this error on the Wirnet iStation Gateway when chaging the band to the EU863-870 (16 Channels) Band.
Radio Error Kerlink Wirnet iStation
I have done everything and the gateway is connected to actility but I keep getting radio error, am I missing something here ?
How to access web config after installing LRR
I installed LRR package on my Kerlink Wirnet iStation and it is connected to actility without any problems, but I cannot access the web config through the ip address anymore, page keeps loading. Why ?
Configuration of Abeeway trackers usin ADM
Hello there. I've an access to ADM but how can i insert devices to it. I do search to find the devices but with no success. Should the devices be registered by the support first? I have a smart Padge and a compact tracker. Thanks
Tektelic Kona Micro Cellular not Applying/comitting
I have a Tektelic Knoa Micro that successfully brings data back over ethernet but not over cellular. I am selecting wwan0 and then confirm. The config lists modified but when I hit apply it says please wait and never changes. Screenshots attached.
Roaming onto Helium Network
I am located in Canada and want to add a device onto the https://community.thingpark.io/ console by roaming onto the Helium Network. I have enabled roaming for the device but it will in connect. Any help would be appreciated. Thanks.
Negatie SNR with UfiSpace gateway
Hello I have problem with data lost in communication with UfiSpace gateway. The download data lost is sometime about 20%. The download massages parameters on end device are SNR: -9 dB and RSSI: -71 dBm. I have read the SNR should be positive to sucessfull
Protocol between LNS and CUMULOCITY
We are trying to design the architecture between our LNS on premise and our cumulocity SaaS. We can find some documentation about the interconnection through MQTT protocol for both uplink and downlink but on HTTP it is not clear to me. Do we have an uplink
Changing RX1DROFFSET
I'm running ThingPark Community, and I've tried to activate ADR (US915). All of my uplinks are confirmed (I know that this is suboptimal). Once I've done this, I notice that the gateway can receive packets from my device but can't receive the acknowledgment.
Activate class B Gateway
In the base station configuration I have class B with an error according to the documentation in advanced it can be activated but it does not appear or the other thing is that there is no gps receiver I have images but the platform does not let me attach
Adding AT101-868 milesight tracker
Please help me to add my devices- milesight AT101 tracker. I can't find in menu list.
Integrating sensor data with Power BI
Hello everyone, I'm currently working on connecting my sensor to a LoRaWAN gateway, and I'm configuring it within Actility ThingPark Enterprise. My goal is to visualize the sensor data on a Power BI dashboard. In Power BI, I've created a push URL, which
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