Tektelic Enterprise GW
I have installed the 2.6.79 LRR onto my gateway and the original password Tektelic no longed works, how do I get the new SUPLOG password?
warning: Received (SF9) > Expected (SFnull) for FCntUp (1)
Hello I keep getting warning from my device registered at ThinkPark: Received (SF9) > Expected (SFnull) for FCntUp (1): PProbably did not comply to ADR command I do not understand the value SFnull. I guess there suppose to be a spreading factor value.
Issues with Adding base station
Hi, I am trying to setup a base station on the thingpark community but it seems like the gateway is not getting active. I am using the gateway cloudgate from option. On the status page, I can see that the gateway is in not connected state, the radio in
"Download the base station image" link is broken for Cisco IR1101
"Download the base station image" link is broken for Cisco IR1101 https://repository.community.thingpark.com/images?type=TPE_BS&ismBand=any&model=CISCO/IR1101.1&vendor=cisco This link provides the following: An error occurred while reading CGI reply (no
Roaming onto Helium Network
I am located in Canada and want to add a device onto the https://community.thingpark.io/ console by roaming onto the Helium Network. I have enabled roaming for the device but it will in connect. Any help would be appreciated. Thanks.
Is AppEUI needed?
Hi I read the definition "The AppEUI is a global application ID in IEEE EUI64 address space that uniquely identifies the entity able to process the JoinReq frame." but I do not really understand it. Im running the ST NUCLEO-WL55 Board with semtech LoRa
remove my old account ?
Hi, When I tried to login into TPCP, I can't do it because the login page rejected me. I think because I haven't login for about 1 years or more. The forgot password operation didn't work. I don't know why. So, I decided to recreate my account. Then,
motorola MC-EDGE connection to Actility
I am trying to affiliate the motorola MC-EDGE to Actility but it does not work, the version does not appear in the LRR software version field, I don't know what I need to be able to affiliate it, can you please help me? Thank you very much.
Is there a way to view the individual device downlink queue
For class A devices is there a way to view or query the pending downlink queue for the device? This is possible in Chirpstack through API.
Microtracker does not show up on ADM
Hello, We recently got a Abeeway Micro Tracker. Firmware 2.4.1. We have a gateway enrolled with the TTN, I followed the steps in ThingPark X Location Engine Network Interface Translator setup guide but the device doesn't show up on the ADM. I have "added"
Kerlink Wirenet SOP4 SUPLOG password ?
Hello. I am configuring Kerlink Wirenet SOP4. Can't find SUPLOG password. Please tell me what is the password? Image: TP_Enterprise_BS_Image_kerlink.KERL_WIR2.1_any_TPCP_SAAS_2.4.77_v2.0_no-keygen.tar.gz Thanks.
Empty Missing login Error & IoT Flow connection not updated
Hi there, I am trying to setup a mqtt connection at IoT Flow and having 2 issue 1. Keep getting Empty Missing Login Error when creating mqtt connection and trying to delete the connection. 2. the created connection does not reflect on TPE side Anyone
Getting LLR image for Milesight
Hi, I'm trying to get the LLR image for my Milesight UG65, but i'm having this error. I've been getting the same message for the past 3 days, and am unable to set it up in my account. Please advice
Getting LLR Image for Kerlink
Hi, Based on this article, I'll need to contact ThingPark Support for an image for my kerlink device. Retrieving the base station image | ThingPark Enterprise documentation Any idea how I can do so? the model i'm using is iFemtoCell-evolution Cheers
Converting semtech iot sx1301 starter kit from TTN to Actility
Hi We have an IOT Starter Kit which has been configured for TTN and would like to convert the same to Actility. A documentation on converting the same would be very helpful Thanks and Regards Rajavelu
MAC Command - Battery level
Hi, I am using Actility Thingpark portal and I have the following question: I want to monitor the battery level of the device but the power source field displays the message "No information" (see the attached file). How does it work the battery status
Gateway connection
Hello everyone, can I register the Gateway with more than on LNS, my gateway working fine with TTN, but can't connect to ThingPark uplink status : never
Abeeway Micro Tracker (v2) Position
Hello, i am using Thing Park Community License and running one Cisco LoRaWAN Gateway and an Abeeway Micro Tracker v2. As an application server i am using TagoIO. I can get the temperature of the Micro Tracker but the application server is not able to
Gemtek MiniHub not connecting to Community Thingpark
Hello, We bought from Thingpark Market a Gemtek MiniHub base station for which we setup the WiFi (solid green light on the base station LED), however it stays in "Initialization" state on the community Portal. Do you know how we might fix the issue ?
Device not able to connect to Thingpark lorawan network
Hello, I added a Kerlink gateway running basic_station packet forwarder to TPCP, then try to connect a device to it. But the TPCP always shows "no uplink" for this device. I've tried both "OTAA" and 'ABP". Looking at the basic_station log in the gateway,
Revert Browan Micro LoRaWAN Gateway to original (Browan) configuration
Can you please help me to revert my Browan Micro GW to its original configuration - I bought it from the ThingPark Store and it came configured for ThingPark Community, but I would like to use it with my own backend instead. Thank you in advance
LTE connection
good morning I hope you are well I have a question regarding the LTE connection, in the status field it appears that the status is "Not connected", and I don't understand why. In the interfaces field I get the IP address of the sim card that I have in
Chirpstack packet transformer - "UPLINK_CODEC" "error"
We are trialing the "Chirpstack packet transformer" option for our MQTT connection however, with this enabled we get the following for any MAC data up commands: { "devEUI" : "xxxx", "deviceName" : "xxx", "type" : "UPLINK_CODEC", "error" : "either driverId
Where to get "One-Time Code" when login to TPCP?
Hello, The login page ask for the "One-Time Code" when my colleague tried to login to: "community.thingpark.org". The code was not delivered by email, may I know where to get the code? Thanks!
Abbeway compact tracker. Losing data when gateway is offline
Can Abbeeway compact tracker backup data when gateway is offline?
Can we configure routing for an api to post location data regularly ?
So what i want to store the location data in a different database, for that i will need to get the data, as it is in objenious, it's very easy you just need to configure the routing to a new url so it posts the data regularly (you can checkout for this
what's the correct way to use the API and why am i getting 400 response ?
Hello, So I am new to the whole thing and I am trying to access the api, i followed the documentation and used the swagger-ui, but i always end up with a 400 response. {
"code": 400,
"message": "Bad request: Invalid client id or secret",
"errorId":
what's the difference between Actility UI dashboard and Abeeway dashboard ? are they the same thing ?
Hello, I have a question, I am using Micro Abeeway Tracker V3.1, currently I am loggining from here : https://community.thingpark.io/thingpark/abeewayDeviceAnalyzer/index.php?dxprofile=community-api but i lately discrovred this UI : https://community.thingpark.io/tpe
Device Update (PUT) failure using API (axios) and/or SwaggerUI
Hello, we face a problem trying to update a specified device field using the API. When we try to update the routeRefs using (PUT) /device/{deviceRef} with the new routeRefs json { "routeRefs": [ "XXXXX", "YYYYY" ] } server responds with "Request failed
Station offline problem
The gateway uses the basic station to connect to the TPE and there is a problem of random offline, Could it be a network problem? Sometimes for more than 20 minutes, Sometimes 3-4 minutes, Any suggestions for unstable connections? But the gateway connected
GW Kerlink Ifemtocell - LRR - Activate web portal
Hello, We have a wirnet ifemtocell evolution connected to Thingpark with the proper LRR image installed. We would like to activate the availability of the portal web as it is possible with the original firmware keros. Please, can yuo help us with th instructions
License Renewal
Hello, I have some doubts regarding the license renewal process. What are the communication channels that inform about the licensing renewal process for a TPE-OCP On-Prem solution? How is the process done? Thank you.
Configuration Issue - Browan Micro Outdoor Gateway
Hello, Recently I acquired a pre-configured Browan Micro Outdoor Gateway. I connected it with my local network at home via ethernet cable but I cannot access it via SSH neither by AP. Can I get some support? Do I need to install any image on it?
Kerlink IFemtocell connected but Connection "Radio Error" and LoRaWAN Radio Status stop all the time
Hello, I flashed the image and the gateway Kerlink Ifemtoncell is connected now with Thingpark but the connections shows like "Radio Error" and LoRaWAN Radio Status stop all the time. I activate the radio but it goes stop some minutes then Also I tried
hello, the company of the device told us that we must Connect the device to the application of the gateway, how can I do this?
hello, the company of the device told us that we must Connect the device to the application of the gateway, how can I do this?
Password for the tool Suplog of the Base Station Binary
Hello, I just had a problem and I'm contacting you to ask for your help. When I started to configure my GW, on my free community server, I saw at some point that I had to have credentials to connect to a tool called "SUPLOG". But, I'm not an Actility
API does not return appKey
Hi, I'm using the "ThingPark Enterprise - Dx-Core API" and "GET /devices". The API works and I get a response, but I wish to also retrieve the device appKeys in this API call. It does not include this data in the response, but it does include devEui,
ADM : how to get the geo coordinates
I would like to know how to configure my Abeeway Micro Tracker V3 in order to see its geolocation coordinates in the ADM interface. According to the Device configuration, the Geolocation technologie mode is enabled and it's set to GPS, but I do not receive
GW Milesight UG67 - No image available to install
Hello, I am trying to download the image for the GW Milesight UG67 but is not possible to select in the list. Please let me know if there is a link where is possible to download the image and the steps to install. Thanks.
Detail about Vietnam 8 channel imported region.
1. Which channel (frequencies) included in this region? 2. Which ISM band that "Vietnam 8 channel imported region" based on AS923 or AU915? 3. Which channel (frequencies) that nodes will use to join to Actility
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