remove my old account ?
Hi, When I tried to login into TPCP, I can't do it because the login page rejected me. I think because I haven't login for about 1 years or more. The forgot password operation didn't work. I don't know why. So, I decided to recreate my account. Then,
Is there a way to view the individual device downlink queue
For class A devices is there a way to view or query the pending downlink queue for the device? This is possible in Chirpstack through API.
Kerlink Wirenet SOP4 SUPLOG password ?
Hello. I am configuring Kerlink Wirenet SOP4. Can't find SUPLOG password. Please tell me what is the password? Image: TP_Enterprise_BS_Image_kerlink.KERL_WIR2.1_any_TPCP_SAAS_2.4.77_v2.0_no-keygen.tar.gz Thanks.
Empty Missing login Error & IoT Flow connection not updated
Hi there, I am trying to setup a mqtt connection at IoT Flow and having 2 issue 1. Keep getting Empty Missing Login Error when creating mqtt connection and trying to delete the connection. 2. the created connection does not reflect on TPE side Anyone
Getting LLR Image for Kerlink
Hi, Based on this article, I'll need to contact ThingPark Support for an image for my kerlink device. Retrieving the base station image | ThingPark Enterprise documentation Any idea how I can do so? the model i'm using is iFemtoCell-evolution Cheers
Converting semtech iot sx1301 starter kit from TTN to Actility
Hi We have an IOT Starter Kit which has been configured for TTN and would like to convert the same to Actility. A documentation on converting the same would be very helpful Thanks and Regards Rajavelu
MAC Command - Battery level
Hi, I am using Actility Thingpark portal and I have the following question: I want to monitor the battery level of the device but the power source field displays the message "No information" (see the attached file). How does it work the battery status
Gateway connection
Hello everyone, can I register the Gateway with more than on LNS, my gateway working fine with TTN, but can't connect to ThingPark uplink status : never
Abeeway Micro Tracker (v2) Position
Hello, i am using Thing Park Community License and running one Cisco LoRaWAN Gateway and an Abeeway Micro Tracker v2. As an application server i am using TagoIO. I can get the temperature of the Micro Tracker but the application server is not able to
Device not able to connect to Thingpark lorawan network
Hello, I added a Kerlink gateway running basic_station packet forwarder to TPCP, then try to connect a device to it. But the TPCP always shows "no uplink" for this device. I've tried both "OTAA" and 'ABP". Looking at the basic_station log in the gateway,
Where to get "One-Time Code" when login to TPCP?
Hello, The login page ask for the "One-Time Code" when my colleague tried to login to: "community.thingpark.org". The code was not delivered by email, may I know where to get the code? Thanks!
Abbeway compact tracker. Losing data when gateway is offline
Can Abbeeway compact tracker backup data when gateway is offline?
Can we configure routing for an api to post location data regularly ?
So what i want to store the location data in a different database, for that i will need to get the data, as it is in objenious, it's very easy you just need to configure the routing to a new url so it posts the data regularly (you can checkout for this
what's the correct way to use the API and why am i getting 400 response ?
Hello, So I am new to the whole thing and I am trying to access the api, i followed the documentation and used the swagger-ui, but i always end up with a 400 response. {
"code": 400,
"message": "Bad request: Invalid client id or secret",
"errorId":
what's the difference between Actility UI dashboard and Abeeway dashboard ? are they the same thing ?
Hello, I have a question, I am using Micro Abeeway Tracker V3.1, currently I am loggining from here : https://community.thingpark.io/thingpark/abeewayDeviceAnalyzer/index.php?dxprofile=community-api but i lately discrovred this UI : https://community.thingpark.io/tpe
Station offline problem
The gateway uses the basic station to connect to the TPE and there is a problem of random offline, Could it be a network problem? Sometimes for more than 20 minutes, Sometimes 3-4 minutes, Any suggestions for unstable connections? But the gateway connected
GW Kerlink Ifemtocell - LRR - Activate web portal
Hello, We have a wirnet ifemtocell evolution connected to Thingpark with the proper LRR image installed. We would like to activate the availability of the portal web as it is possible with the original firmware keros. Please, can yuo help us with th instructions
License Renewal
Hello, I have some doubts regarding the license renewal process. What are the communication channels that inform about the licensing renewal process for a TPE-OCP On-Prem solution? How is the process done? Thank you.
hello, the company of the device told us that we must Connect the device to the application of the gateway, how can I do this?
hello, the company of the device told us that we must Connect the device to the application of the gateway, how can I do this?
GW Milesight UG67 - No image available to install
Hello, I am trying to download the image for the GW Milesight UG67 but is not possible to select in the list. Please let me know if there is a link where is possible to download the image and the steps to install. Thanks.
Detail about Vietnam 8 channel imported region.
1. Which channel (frequencies) included in this region? 2. Which ISM band that "Vietnam 8 channel imported region" based on AS923 or AU915? 3. Which channel (frequencies) that nodes will use to join to Actility
Access to Actility FUOTA documentation
Hi, We would like to access documentation for FUOTA which can be found at the following link: https://docs.thingpark.com/thingpark-fuota/1.4/Overview/ It keeps asking for an Azure login. How can we get those documents? Best regards.
RAK WisGate Edge Pro RAK7289CV2
Can you give me the basic configuration parameters for this Gateway on Actility? LRR-UUID, where to find it? Also the parameters on the Gateway side, please.
ThingPark Wireless and Node-Red
Hi everyone, I have just started working on a project using EM500 sensors connecting to Spark-IoT. I have the devices connecting, no worries at all. But I am struggling to figure out setting up the endpoint to get the data from ThingPark Wireless to
TNIT100915 on Thinkpark
I have a few TNIT100915 trackers and would like to know if they can be enabled on the ThinkPark Enterpise? Has anyone had any experience with them?
Gateway Kerlink - SSH - SUPLOG - Support Acoount Pass?
Hello, I have installed the image in my Kerlink Wirnet ifemtocell and it is Ok, verifying. Now I have to use the SUPLOG to obtain the LRR-UUID but following the instructions is necessary to connect with Support account by ssh and I don't know the password.
SSH login details - Regarding
Hello Everyone. Gateway: Ufispace Gateway Picocell V1.5 (THINGPARK READY) https://market.thingpark.com/ufispace-enteprise-pico-cell.html I would like to know the login user id and password for root/admin SSH access. Also how to get the LRR UUID and
smart badge pairing
I am desperately trying to pair a smart badge via the ios apli on iphone. When starting the device, it blocks at 25%. And indicates a 500 error code. Can you help me please. I already uninstall and reinstall the app on my iphone and it doesn't change
Product not appearing in drop-list
Hi team, I'm the customer support representative of Sensoterra. My client wants to use Spark LoRaWAN network to connect our end-device (Soil Moisture Sensors), but our sensors do not appear on the product range in your pre-populated drop-down lists of
Enabling Uplink Forwarding to URL endpoint
I have some IoT devices that are registered on ThingPark platform. They send uplinks over LoRaWAN network. I need to forward those uplinks/payloads to a URL endpoint. How do I do that? How do I create a new server application? Is that even related? Thank
What is the client_id for an on-prem deployed TPE
Hi All, I' trying to generate the bearer token so that I can use the DX API on a TPE deployed on a local server. What is the client_id for such a deployment?
How to get Iot-Flow tag.
As title say: I have set some tags at Iot-Flow and on some devices. I can get the tags for each device by using DX swagger but I can't find any where how I retrieve a certain IoT-flow tags. Any tips?
Which gateways are supported on the Community portal?
Hi, where can I find the list of supported gateways for https://community.thingpark.org/ ?
LRR-UUID for Laird Sentrius RG1xx gateway.
Hello, I am new to the Actility network and I am trying to create a test application. I can't seem to find the LRR-UUID for my Laird gateway however. The only thing I have and have used on different platforms is the Gateway EUI. Has anyone else used
P-NUCLEO-LRWAN3 firmware
I use P-NUCLEO-LRWAN3. It includes NUCLEO-F746ZG and LRWAN_GS . I couldn't find firmware of it. How can i reach firmware and C codes ??
Actility Server installation on-premises
I would like to know if we can install actility server in my office setup locally. Thanks
What URL for creating new connection should I use?
Hello, I am a bit confused about the URL required while creating a new connection. In the tutorial this https://abeeway-dev1.thingpark.com:50540 is being used as the sensor is an abeeway one. What URL should I use for a generic device? Isn't there a
Converting an Enterprise Saas Pre-Configured Gateway into a Community Gateway
Hi, We have a GEMTEK MICRO 8CH V1.5 3G/4G OUTDOOR GATEWAY which is pre-configured for Enterprise Saas (EU). We want to change the configuration for community server. How can we do this? Can anyone advise the proper way? Thanks in advance,
send location after shock detection
I'm using the smart badge and I'm wondering if it can be configured to send it's location after a shock has been detected?
Using the Thingpark Community API
Hello, I have an account with https://community.thingpark.io/tpe/ I am trying to access the API for some python scripts. With the swagger ui, I am getting the following error. { "code": 400, "message": "Bad request: Invalid client id or secret", "errorId":
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