No downlink data when running FUOTA Campaign
I have create many times for running Campaigns. But always failed without any downlink package. This situation is not happened before April, 17th. Any ideas to trigger the campaigns ?
FUOTA issues
I have create many times for running Campaigns. But always failed without any downlink package. This situation is not happened before April, 17th. Any ideas to trigger the campaigns ?
UFIspace Gateway with ThingPark – No Basic Station & No SSH Access
Hi , I have a GPE810U (UFIspace) gateway that I got from my university teacher. It was originally purchased from Actility several years ago but has been disabled for about a year because the service was not renewed. Now, I’m trying to set it up with ThingPark,
Send downlink with Modbus write command to end device with Milesight Gateway and Controller
Hi! I have a LoRa architecture with the following equipment: TPE NetworkServer <--> Milesight Gateway (as pass-through) <--> Milesight Controller (e.g., UC50x) <--> Modbus end device. Has anyone used this type of configuration to send a downlink payload
Joined but No Communication (Delivery Status:Failed)
Hello We are waiting for your help regarding a situation we have seen in a LoRaWan project where we use Actility. The server sends a join accept message to the end device and the end device receives this accept and joins.The server sees this device as
Token Verification
https://oss-api.thingpark.com/tpw/7.3/Core-Network/#token-verification-details According to this documentation, the <query-parameters> for an uplink frame contain a timestamp looking like this: "2022-01-04T10:43:49.185+01:00", whereas in fact the "+"
LoRaWAN Relay mode
Hello all, I understood that the LoRaWAN Relay is supported, but seems to be not possible to enable the functionality from NS or configure that when the Device is created. I would like to know if this feature will be introduced in next releases, because
Adding a Driver to ThingPark Community
All – Can you assist with a query related to creating a Device Driver? I add details of the driver and leave the ‘Code’ pane unchanged and am presuming I can modify it later. When I click the Create button, I see the message shown below. {"code":"com-4006","message":"application
How to obtain the connection ID on the Actility platform
Get the connection interface, how to get the ID required to add a device, For example: "ID": "TWA_1100012639.16798.AS"？ get "ID": "TWA_1100012639.16798.as" through ID:2467? because the device has add uses "ID": "TWA_1100012639.16798.as", not 2467 swagger-UI：https://thingparkenterprise.au.actility.com/thingpark/dx/core/latest/api/connections
FUOTA service account
Hello I want access to https://fuota-eco.thingpark.com/FOTACore-UI/#/login How can i sign in an account for this URL ?
MultiTech Conduit has radio error
I moved my MultiTech conduit gateway from a dev environment to my community platform. It worked fine on dev platform with RF_EU868_2015 as RF Region which is not available on community platform. The gateway is having the same network connection as before,
Abeeway Locationsolver Upstream Processor doesn't push data to my MQTT connection
Hello, I'm trying to get GPS&BLE positioning data as coordinates via MQTT connection. I'm using an Abeeway Smart Badge. Currently we are seeing the coordinate data from Abeeway devicemanager uplink data. I added the Abeeway Locationsolver as an Upstream
LTE connection
good morning I hope you are well I have a question regarding the LTE connection, in the status field it appears that the status is "Not connected", and I don't understand why. In the interfaces field I get the IP address of the sim card that I have in
OTAA Device profile
Hi, In TP Community, where can I change the OTAA device profile to set RX1 to 5s instead of 1s. Regards, Sylvain
Radio Error on Conduit
I've been trying to test ThingParkCommunity with my Conduit IP67 BS, but after I got to connect it to TPC it displays a "Radio Error" message, I've read other topics in the forum and I think it may be that ports 21 and 22 are not open on my network. Right
Removing ThingPark LRR
I added a Multitech Conduit gateway to ThingPark by flashing the firmware provided. How do I rollback to the original Multitech firmware? I only have access to SUPLOG
Computing datarate given packet metadata
I've connected my Actility device to Datacake, and I want to store the uplink packet's data rate. The difficulty is that this is not part of the packet metadata. Below is an example of the metadata. For US915, you can determine the data rate from the
Downlink encoder driver
Hi, I use a custom Driver for an end-device (uplink decoder and downlink encoder). The decoder works but for the downlink encoder I can't find in the documentation the JSON object properties to send to ThingPark. When I send a downlink raw payload I used
Roaming data from other Network Server to Actility
I want to know that is there anyway that allow roaming lora packets from other NS (for example TTN, Chiprstack) to Actility NS Thank you.
What is client_id and client_secret
ive tried to put in me email and password but it still does not work. May i know what is needed?
Sensors Stamping Time
I combine data from Actility Cloud to SCADA system so I extract the stamping data time but in Europe time zone so I need to change the time zone to Saudi Time. How can I do that?
Connect Multitech conduit through basics station and cups
Hi, I am connecting a Multitech conduit to thingpark community using Basics station. I have setup the URI, Station config, and get the server cert from "https://www.amazontrust.com/repository/AmazonRootCA1.pem" as in the pic: But the base station in thingpark
Connecting a Cisco IXM with a Thingpark community account
I have a Cisco IXM and I am trying to connect using a Community account. I need to know what the entries are that I need to add using the SUPLOG utility backhaul settings. I am not sure what host name to use.
Adeunis Modbus LoRa Sensor
Dear Actility Team, I hope this question find you well. I have a problem with Adeunis Modbus LoRa Sensor. When I tried to collect any negative value. I received value :64536. I have a Water flow sensor sends a negative value which mean the direction of
connectivity issue with azure eventhub
I'm having issue in connecting with azure event hub. getting error " error - Connection uplink failed: Uplink failed: Topic ehp1 not present in metadata after 60000 ms."
Interop US915: Too many uplink packets to validate test
We are having difficulty running the N° test without a hitch. It works once in 4 or 5. We often get the error: "Too many uplink packets to validate test" See screenshot below. Note that we know that one of the frequencies is not listened to here (903.000MHz
Base station With Multitech gateway
How can I get the (Server Cert, Gateway Cert and Gateway key)
MQTT Configuration
I have an MQTT Server hardware and its IP is changeable with format (xxx.xxx.xxx.xxx). when I try to add this IP like (192.168.2.5).but I can't do that because I received this message The property hostName is not allowed to have value 192.168.2.5 for
Basics Station and CUPS, LNS: Certificate problems
I use a Miromico Gateway MiroEdge, where no image is provided. I tried to use the Basics Station Setup, but I fail with the authentification. I have these options to provide the certificates: I created the AmazonRootCA1 on the gateway and put it into
Configuration of Abeeway trackers usin ADM
Hello there. I've an access to ADM but how can i insert devices to it. I do search to find the devices but with no success. Should the devices be registered by the support first? I have a smart Padge and a compact tracker. Thanks
Tektelic Kona Micro Cellular not Applying/comitting
I have a Tektelic Knoa Micro that successfully brings data back over ethernet but not over cellular. I am selecting wwan0 and then confirm. The config lists modified but when I hit apply it says please wait and never changes. Screenshots attached.
Roaming onto Helium Network
I am located in Canada and want to add a device onto the https://community.thingpark.io/ console by roaming onto the Helium Network. I have enabled roaming for the device but it will in connect. Any help would be appreciated. Thanks.
Protocol between LNS and CUMULOCITY
We are trying to design the architecture between our LNS on premise and our cumulocity SaaS. We can find some documentation about the interconnection through MQTT protocol for both uplink and downlink but on HTTP it is not clear to me. Do we have an uplink
Changing RX1DROFFSET
I'm running ThingPark Community, and I've tried to activate ADR (US915). All of my uplinks are confirmed (I know that this is suboptimal). Once I've done this, I notice that the gateway can receive packets from my device but can't receive the acknowledgment.
SUPLOG password
Could support please send me the SUPLOG password please to my email. I am using the Community version of TPE with Multilink 1.5 AP which I have updated to use the Actility LRR. Thanks in advance.
how to use smart badge in ADM
A bit confused due to usage of each template. Need to know the function of each template but could not find where to find it. For smart badge , what is the difference between track objects/ people and track objects / people indoor outdoor . What is the
Kerlink Gateway to Thing Park network
Hi, I need to add the Kerlink wirnet iFemtoCell gateway to the Thingpark network server. Do you have any documentation available for that??
Add Dragino DLOS8N gateway to Thingpark Enterprise
Hi Team, I want to add Dragino DLOS8N gateway to Thingpark Enterprise but on the create gateway page, I don't see any option to choose Dragino. So can I use Generic option to add this kind of Gateway.?
Tektelic Enterprise GW
I have installed the 2.6.79 LRR onto my gateway and the original password Tektelic no longed works, how do I get the new SUPLOG password?
Is AppEUI needed?
Hi I read the definition "The AppEUI is a global application ID in IEEE EUI64 address space that uniquely identifies the entity able to process the JoinReq frame." but I do not really understand it. Im running the ST NUCLEO-WL55 Board with semtech LoRa
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