"Download the base station image" link is broken for Cisco IR1101
"Download the base station image" link is broken for Cisco IR1101 https://repository.community.thingpark.com/images?type=TPE_BS&ismBand=any&model=CISCO/IR1101.1&vendor=cisco This link provides the following: An error occurred while reading CGI reply (no
motorola MC-EDGE connection to Actility
I am trying to affiliate the motorola MC-EDGE to Actility but it does not work, the version does not appear in the LRR software version field, I don't know what I need to be able to affiliate it, can you please help me? Thank you very much.
Microtracker does not show up on ADM
Hello, We recently got a Abeeway Micro Tracker. Firmware 2.4.1. We have a gateway enrolled with the TTN, I followed the steps in ThingPark X Location Engine Network Interface Translator setup guide but the device doesn't show up on the ADM. I have "added"
Getting LLR image for Milesight
Hi, I'm trying to get the LLR image for my Milesight UG65, but i'm having this error. I've been getting the same message for the past 3 days, and am unable to set it up in my account. Please advice
Revert Browan Micro LoRaWAN Gateway to original (Browan) configuration
Can you please help me to revert my Browan Micro GW to its original configuration - I bought it from the ThingPark Store and it came configured for ThingPark Community, but I would like to use it with my own backend instead. Thank you in advance
Chirpstack packet transformer - "UPLINK_CODEC" "error"
We are trialing the "Chirpstack packet transformer" option for our MQTT connection however, with this enabled we get the following for any MAC data up commands: { "devEUI" : "xxxx", "deviceName" : "xxx", "type" : "UPLINK_CODEC", "error" : "either driverId
Device Update (PUT) failure using API (axios) and/or SwaggerUI
Hello, we face a problem trying to update a specified device field using the API. When we try to update the routeRefs using (PUT) /device/{deviceRef} with the new routeRefs json { "routeRefs": [ "XXXXX", "YYYYY" ] } server responds with "Request failed
Configuration Issue - Browan Micro Outdoor Gateway
Hello, Recently I acquired a pre-configured Browan Micro Outdoor Gateway. I connected it with my local network at home via ethernet cable but I cannot access it via SSH neither by AP. Can I get some support? Do I need to install any image on it?
Kerlink IFemtocell connected but Connection "Radio Error" and LoRaWAN Radio Status stop all the time
Hello, I flashed the image and the gateway Kerlink Ifemtoncell is connected now with Thingpark but the connections shows like "Radio Error" and LoRaWAN Radio Status stop all the time. I activate the radio but it goes stop some minutes then Also I tried
Password for the tool Suplog of the Base Station Binary
Hello, I just had a problem and I'm contacting you to ask for your help. When I started to configure my GW, on my free community server, I saw at some point that I had to have credentials to connect to a tool called "SUPLOG". But, I'm not an Actility
API does not return appKey
Hi, I'm using the "ThingPark Enterprise - Dx-Core API" and "GET /devices". The API works and I get a response, but I wish to also retrieve the device appKeys in this API call. It does not include this data in the response, but it does include devEui,
ADM : how to get the geo coordinates
I would like to know how to configure my Abeeway Micro Tracker V3 in order to see its geolocation coordinates in the ADM interface. According to the Device configuration, the Geolocation technologie mode is enabled and it's set to GPS, but I do not receive
Failed to retry TCURI from CUPS and Router rejected or retry limit reached
Hello, We pursued the official documentation [Implementation Steps - Easy LoRa Basics™ Station setup for Actility TPCP - ThingPark Community] to register the SX1307 IOT Starter Kit on Actility Console. However, after following all steps as per the documentation,
Gemtek/Browan WAPS-232N IOT Access Point
I have an IOT Access Point with opdk-3.00.27. I want to enable it on the ThingPark Enterprise of Actility, since I have already some sensors and one gateway there. I cannot establish a working connection with the gateway. Any ideas?
unable to Connect Kerlink Istation Gateway to thingpark community throught (cellular network)
i have a kerlink istation gateway which is already integrated to the Thingpark community throught the ethernet interface but when i try to connect using SIM card (cellular network) its not working although all required parameters are there .
Device data cant be processed and unexpected Downlinks for SF
Hi, one of my device (EA79E055D0365B08) is sending data via GWs( 1000098E and 1000063C) with good reception (RSSI : -77 & -81 respectively) at SF7. But recently (I guess last 3 weeks) I got following email: Device EA79E055D0365B08: Node uses higher data
HTTP connection downlinks not sent
Hello Thingpark team, We are experimenting TP Entreprise with a few devices and gateways. Uplinks are transferred to our application server via a TP X IoT HTTP connection. We also use the url provided with the connection to send downlinks. It worked well
Connection error to Actility Thingpark Community via Basic Station
Hi, I have a Tektelic Kona Micro GW that I am trying to Actility Thingpark Community via Basic Station installed on the GW. It was working properly but now I see the following error: Aug 18 00:04:10 kona-micro tek_bstn[20379]: [DEBUG ] bridge_bstn_cups.c:1012
ThingPark Community Connection to IBM Watson IoT connection issue
Hi there, I wish to send data which is collected by sensors via TPC to IBM Watson IoT. I followed the instructions at public documentation (https://docs.thingpark.com/thingpark-x/latest/Connector/IBMWATSON/) . Paramaters that matched show at drawing
Strips AS923 not working properly
Hi I am testing the new Sensative Strips 1.0.4 SW (AS923 JP) using Actility with a Kerlink gateway (ifemtocell evolution) and running into problems. The symptoms are: difficult to join, several attempts are needed before success, also when sending confirmed
connection to azure IOT is 'stuck'
I have an Azure IOT connection that has been working for a few months without change. This morning at 3am (10 hours ago) it stopped. Azure is telling me that it is receiving no telemetry. When I visit the thingpark.io/iot-flow console I can see an event
Strips AS023-JP fails on first join, succeeds on next tries
Hi, I am running the new Sensative Strips Presence AS923 JP region with LoRaWAN version 1.0.4 on Actility with a Kerlink iFemtoCell-evolution-923. When the device is added to the LNS and sends a join request, it always fails on the first try. The second
Advantech wise-6610 base station
I'm trying to connect the Advantech wise-6610 with the actility community platform. But when I try to download the Advantech wise-6610 Base station it states that the resource is currently unavailable. When will this be available?
Minihub not connecting to ThingPark
Hi, we have bought from you a Gemtek/Browan Minihub gateway https://market.thingpark.com/gemtek-minihub-v1-5-wifi-indoor-lorawan-gateway.html Following your indications, it has been connected to a wifi network https://docs.thingpark.com/thingpark-enterprise/7.1/Content/BS-installation-guides/Configure-WiFi-connectivity.htm
Base Station connection error
Hi, our base station Kerlink Wirnet iStation 868 suddenly stopped sending data to Actility platform from friday 29/04/2022 night. The following actions have been performed: -switch off/on the device - no changes -device reset (kerosd -s and reboot), upgrade
User is not logged in
Hello, We are facing a problem with the use of the API. After a while of using the API we get an error message 'User is not logged in'. Before, when we had this problem we would refresh the connection but now it doesn't work anymore. Can you tell us what
Basics Station connection problem
Hi, my Basiscs Station GW (Rasp3 + IC880A) had been working without any issue. But suddenly connection with TPE server had been interrupted and could not connect again. 2022-03-09 22:12:53.975 [CUP:VERB] Retrieving update-info from CUPS https://community.thingpark.io:443...
How do connect other gateways to ThingParkEnterprise?
I'm trying to connect to ThingParkEnterprise using the Dragino LPS8 gateway, I can't find any URIs for base station connections, I think Dragino LPS8 gateway can't connect to it? Can you help me?
Payload generator
Hi, I would like to send a Downlink command via TTN to my Abeeway micro tracker V3, I have read the manual but I cannot understand how to create the code to be sent for the device setting. is there any payload generator available? Many thanks in adv
MQTT Broker
Hello, Our MQTT broker no more transmitted the downlinks whereas we are well subscribed to this topic. Do you have an explanation ? THanks in advance,
Packet Loss on SF7 in the Public Network on ST32L Based ST50H Module
Hi , Greetings, I am using STM32WL based ST50H module .It is running on Lorawan Stack 1.0.3. I am facing packet loss issue on this module ,particularly when ADR shifts to SF7.I have tried high gain antenna also, but no luck. The Network shows normal Network
Gateway Kerlink iFemtocell not connect to ip 10.152.12.10 /10.152.22.10
The gateway does not connect to ip 10.152.12.10/10.152.22.10. if you set ip "lrc-dev.thingpark.com" in the Backhaul settings, the gateway connects, but the parameters from the server are not set (frequencies, turning on the radio module) https://doc
Cisco IXM stuck after reboot
Hi! I have a Cisco IXM gateway. I tried to install your LRR but after reboot, my gateway seems stuck and I can't do anything with it anymore. It shows the prompt "Marvell>>" when I console into it. How can this be fixed?
Cannot delete Gateway
Since last update i am trying to delete a Gateway and that's not possible. I get this Error An unexpected error occurred while trying to handle your request. Please retry the request and contact your administrator if this problem persists. Error details:
packet-forwarder firmware validation failed on Cisco IXM
I've installed pubkey but cannot install packet forwarder I get error packet-forwarder firmware validation failed